Privacy Policy for AskMyContract

Last Updated: 25 January 2026

Thank you for using AskMyContract ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://www.askmycontract.co.uk (the "Website") and our contract analysis service (the "Service").

By accessing or using the Website and Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website or Service.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.

Email: We collect your email address to send you important information regarding your analyses, updates, and communication.

Payment Information: We collect payment details to process your orders securely. However, we do not store your payment information on our servers. Payments are processed by Stripe, our trusted third-party payment processor.

Contract Documents: We collect the contracts you upload for analysis. PDF files are deleted immediately (within seconds) after we extract the text. The extracted contract text is encrypted with AES-256 encryption and stored securely until you delete it.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

1.3 Anonymized Analytics Data

To improve our service and provide industry benchmarks, we collect anonymized, aggregated data from contract analyses. This data is NOT linked to you or your account and includes:

- Industry sector (if you choose to provide it)
- Readiness score and number of red flags found
- Types of clauses present (e.g., payment terms, liability caps)
- Contract complexity metrics (page count, word count)
- Optional feedback on contract outcomes (signed, negotiated, walked away)

This anonymized data helps us:
- Provide insights like "This score is above average for design contracts"
- Identify common red flags in different industries
- Improve our AI analysis accuracy

Important: Your actual contract text is NEVER included in this anonymized data. Only statistical patterns are stored.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

- Service Delivery: To analyze your contracts using AI technology and provide you with readiness scores, red flag identification, and recommendations
- Order Processing: To process your payments and send order confirmations
- Communication: To send you analysis results, support responses, and important service updates
- Account Management: To maintain your account and allow you to access your past analyses
- Service Improvement: To understand how users interact with our Service and improve its accuracy and features

3. How We Protect Your Data

Your privacy and security are extremely important to us:

- PDF files are deleted permanently within seconds of upload after text extraction
- Contract text is encrypted with AES-256 encryption (military-grade security)
- All data transmission uses HTTPS/TLS encryption
- Only you can access your contracts and analyses through your secure account
- We use industry-standard security practices including row-level security and access controls
- Our infrastructure is hosted by trusted providers (Supabase, Vercel) with strong security measures

4. Data Sharing

We do not share your contracts or personal information with any third parties, except as follows:

Essential Service Providers:
- Anthropic (Claude API): We send contract text only (no personal data) for AI analysis
- Stripe: Processes payments securely (they handle all card details, we never see them)
- Supabase: Provides secure database hosting for your encrypted data
- Vercel: Hosts our website infrastructure

Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights, your safety, or the safety of others.

We do not sell, trade, or rent your personal information to others.

5. Your Rights (UK GDPR Compliance)

Under UK data protection law (GDPR), you have the following rights:

- Right of Access: Request a copy of all personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data and account
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing of your personal data
- Right to Restrict Processing: Request temporary suspension of data processing

To exercise any of these rights, please contact us at support@askmycontract.co.uk

6. Data Retention

- PDF files: Deleted immediately (within seconds) after text extraction
- Contract text and analyses: Retained until you delete them or close your account
- Account information: Retained until you request account deletion
- Payment records: Retained for 7 years (required by UK tax law)
- Support communications: Retained for 2 years

When you delete your account, all contracts and analyses are permanently deleted within 30 days. Payment records are anonymized and retained only for legal/tax compliance.

7. Children's Privacy

AskMyContract is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@askmycontract.co.uk.

8. Cookies

We use essential cookies to:
- Keep you logged in to your account
- Remember your preferences
- Ensure security and prevent fraud
- Improve your experience on our Website

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Service.

9. International Data Transfers

Your data is primarily stored in the UK/EU. Some service providers (e.g., Anthropic for AI analysis) may process data in other countries. We ensure appropriate safeguards are in place for any international transfers, including Standard Contractual Clauses and adequacy decisions.

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we will notify you via email about significant changes. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

11. Your Consent

By using AskMyContract, you consent to the terms of this Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: support@askmycontract.co.uk
Website: https://www.askmycontract.co.uk

For data protection inquiries or to exercise your rights under GDPR, please email us with "Data Protection Request" in the subject line.

13. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

Thank you for trusting AskMyContract with your contract analysis needs.